Business Support Specialist Job at TLM CONSULTING, Richmond, VA

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  • TLM CONSULTING
  • Richmond, VA

Job Description

Job Description

Job Description

As part of our Partnership with Rogers Telecommunications, we are hiring a Business Support Specialist to support customer relationships, drive frontline sales, and manage day-to-day account activity within the telecommunications sector. This is a full-time opportunity for individuals passionate about client interaction, business growth, and delivering trusted sales service solutions.

This role combines sales engagement with strategic client management, offering hands-on experience with one of the most respected brands in telecommunications across the country. As an Authorized Rogers Representative, you’ll play a vital part in building lasting customer connections, presenting tailored Rogers services, and ensuring each client account receives the sales attention and follow-through it deserves.

What You’ll Be Responsible For As a Business Support Specialist:

  • Serve as the primary point of contact for clients—managing activations, upgrades, and service transitions with precision
  • Consult with clients to assess their needs and recommend the most effective Rogers telecommunications sales solutions
  • Drive daily sales activity, consistently meeting or exceeding individual and team sales benchmarks
  • Maintain and manage client accounts, ensuring accurate sales records and follow-ups that support account retention
  • Collaborate with leadership to refine sales engagement strategies and report client-facing insights
  • Represent the Rogers brand with integrity and expertise across all touchpoints

 

What We’re Looking For in a Business Support Specialist:

  • A clear communicator with a background in sales, customer service, or client management
  • A motivated, business-minded professional who thrives in a results-oriented environment
  • Strong organizational skills and the ability to manage multiple client accounts with attention to detail
  • A desire to grow within the telecommunications industry and contribute to long-term business success
  • Experience with sales, account management, or telecommunications services is an asset but not required

Job Tags

Full time,

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