Job Description

Job Description

Job Description

Are you ready to play a crucial role in safeguarding financial systems and fighting fraud in real time? As a  Fraud Analyst , you’ll be on the front lines, expertly navigating high-stakes situations and delivering impactful solutions to secure assets, protect clients, and drive operational success.

Key Responsibilities:

• Review and respond to suspicious or potentially fraudulent account activities flagged by fraud monitoring systems. Document findings and decisions accurately, including evidence reviewed during alert resolution.
• Handle cases involving unauthorized transactions or account access, ensuring claim resolution aligns with departmental procedures and regulatory guidelines.
• Analyze risk reports to identify patterns and mitigate potential fraud exposure effectively.
• Monitor and investigate suspicious activities related to online and mobile banking, mobile deposits, external transfers, and electronic bill payments.
• Collaborate with internal teams to resolve fraud cases by providing guidance, sharing best practices, and ensuring a proactive approach to minimizing financial risk.
• Oversee real-time transaction queues and identify high-risk activities that require immediate action.
• Prepare and submit fraud-related reports, including suspicious activity reports (SARs), adhering to relevant regulatory frameworks and internal compliance policies.
• Track alerts, fraud cases, financial exposure, and losses to improve prevention strategies.
• Communicate clearly and professionally with various stakeholders, including management and customers, as needed.
• Keep leadership informed of emerging fraud trends and provide updates on key cases and resolutions.
• Develop, reference, and help refine departmental policies and procedures to improve fraud management processes.
• Promote fraud awareness across teams by offering insight, tools, and training, fostering a culture of vigilance.
• Maintain up-to-date knowledge of financial products, services, delivery methods, and relevant legal or regulatory developments.
• Contribute to proactive fraud management initiatives leveraging data analytics and reporting.
• Build or enhance models to improve fraud detection efficacy and efficiency.
• Evaluate and recommend new tools or technologies for fraud prevention and detection.
• Act as a liaison between the organization and third-party vendors when addressing mitigation system issues.
• Collaborate with other departments such as Risk Management, BSA compliance, Cybersecurity, and Internal Audit to ensure adherence to policies and industry standards.
• Manage and maintain ownership of the organization’s Identity Theft and Red Flag programs.
• Provide subject matter expertise for strategic initiatives where the risk of fraud is elevated.
• Participate actively in meetings, share insights, and contribute to fraud team projects or improvements as required.
• Lead or support initiatives aligned with departmental goals and priorities.

Experience:

• A minimum of two years of experience in banking, with exposure to bank products, financial transactions, deposit operations, and fraud mitigation required.
• Familiarity with Jack Henry Banking products, including Verafin, is strongly preferred.

Skills & Competencies:

• Knowledge of cybersecurity regulations and policies specifically applicable to the financial industry.
• Ability to work effectively with some guidance, showcasing independence and reliability.
• Strong written and verbal communication skills, with the ability to engage effectively with individuals across all levels of an organization.
• Resourceful, innovative, results-driven, creative, and adaptable—the ideal candidate thrives under evolving challenges.
• Skilled at problem-solving within complex environments, leveraging business acumen and sound judgment.

This is more than just a 3-4 month project —it's your chance to make a tangible impact in a fast-paced, high-stakes, and dynamic environment. If you thrive on solving challenges in creative and strategic ways, setting the bar high for fraud prevention, and safeguarding financial assets, this role is calling your name.

****Must be available to work onsite 5 days/ week in Omaha, Nebraska

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