Job Description

Job Description

Job Description

About the Role:

Framingham Dermatology is hiring a Medical Receptionist to join our growing team. Our practice focuses on medical and surgical dermatology. We are seeking part-time candidates with medical office experience who can provide friendly and professional check-in service for patients and support busy schedules for our providers. 
The ideal candidates should be compassionate, able to multi-task, and possess strong communication skills. Must be able to work Monday-Friday, between 8AM-5PM. 

Role and Responsibilities:

• Greeting and directing all patients within the practice. 
• Greeting patients professionally both in person and on the phone.
• Comforting patients by anticipating anxieties and effectively answering questions.
• Accurately enter patient demographic and insurance information
• Verify and update patient demographic and insurance information at each visit.
• Verify patient insurance authorizations / PCP referrals have been acquired.
• Process incoming / outgoing faxes and medical record requests.
• Assist with billing claims
• Checking patients in/out
• Quickly answer or properly refer questions and issues.
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Scanning pertinent patient information into EMR including insurance cards, picture ids and medical records.
• Ensuring availability of treatment information by retrieving and updating patient records.
• Obtaining patient authorization for medical records.
• Notifying providers of patient arrivals
• Schedules any necessary appointments after completion of patient visit.
• Complete appointment confirmation calls for unconfirmed patients.
• Collect copays and past due balances on patient accounts.
• Verifying financial records and collecting patient charges while filing and expediting third-party claim

Assist with maintaining office cleanliness.

• Call and reschedule cancellations and no-shows (after collection no-show fee)
• Completing end-of-day tasks and email to biller
• Other duties as assigned.

Education & Experience

• Minimum of a High School diploma.
• At least one year of relevant experience and/or training.
• EMR experience is required, and Modernized Medicine (EMA) is preferred.

Qualifications & Requirements:

• Strong organizational skills.
• Strong multi-tasking skills.
• Strong verbal and written communication skills.
• Familiarity with multi-line phone systems
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Able to work collectively with administration and staff.

Job Type: Part-time

Preferred Experience:

• Customer service: 2 years (Preferred)
• Medical office: 2 years (Preferred)
• Computer skills: 2 years
• Billing experiance

Perks/Benefits:

• Highly Competitive Salary
• Health
• PTO
• Flexible schedule

About Us:

Framingham Dermatology truly cares about our team and values each one on both a professional and personal level. We'd love to meet you 

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